Business Billing & Rates
Connexus’ 2025 budget includes a modest general rate increase of ~3%, which includes a $1-$2 basic service charge increase, depending on your current rate. Some load management programs will also see adjustments.
Connexus rates remain below the national average. The price you pay for electricity includes costs for power generation, transmission, and distribution. On average, about 75% of your electrical costs can be attributed to purchasing power and transmission, while 25% covers delivery or distribution to your home or business.
Understanding your bill
Your commercial electric bill contains important information. The graphic below explains the various components of your bill.
- Electric Service: Information about your meter data.
- Days of Service: The number of days in the billing period.
- Cost of Basic Service: Expenses incurred such as monthly costs for metering and billing, regardless of how much electricity you use.
- Energy Charge: The total amount of electricity, measured in kilowatt hours (kWh) used during the billing period, multiplied by the charge for each kWh.
- Demand Charge: The demand value registered during the billing period. We may adjust kW usage for a power factor below .90, resulting in a higher demand charge kW.
- Power Cost Adjustment (PCA): Used to capture any changes in wholesale power cost and applied to all kWh sales.
Billing & payment options
Connexus Energy offers a variety of convenient options for receiving, viewing, and paying your residential or business electric bill. We also provide important billing information and resources.
View Billing & Payment Options
Scam awareness
If you receive a phone call from someone claiming to be from your utility, demanding payment and threatening disconnection, chances are you’re being scammed. Don’t fall victim to scammers.
Learn more about common utility scams
your most powerful membership®
These four words focus on the most important component of our cooperative: our members. In a cooperative, everything we do is for the benefit of our membership. This vision provides daily inspiration to build powerful partnerships with our members.
Contact Connexus Energy
Get in touch with Connexus Energy. Call, email, stop in, or fill a form with your questions and feedback.
